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Bath & Body Works: Products & Services

Bath and Body Works is an American retailer which was founded in 1990 in New Albany, Ohio. BBW specializes in lotions and creams, skin care products, fragrances, and home décor items such as candles and wallflowers.  Other products sold by Bath and Body Works include:

Bath & Body Works: Company Background
  • Bath & Body Works was founded in New Albany, Ohio in 1990.
  • Bath & Body Works is a division of Limited Brands Inc. 
  • Bath and Body Works has more than 1,160 stores nationwide.
  • BBW stores can be found worldwide in Canada, Eastern Europe, and the Middle East. 
Bath & Body Works: Customer Feedback & Reviews

Bath and Body Works has received many positive reviews.  Here are a few comments from customers who have shopped at Bath and Body Works. 

“I LOVE your products and your savings with coupons. I feel you offer excellent products at affordable prices. The scents keep getting better and better! Thank you!” -Bizrate

“I really love Cucumber Melon! I only discovered it about a year ago and have been in love with it since. It has an amazing smell to it that no other scent can come close to. I was so disappointed when I heard they were discontinuing it. I really, really hope they reconsider bring it back even if it's a classic. I just can't get enough of the sweet and clean smell that is perfect for a sunny spring or summer day! I will really miss this scent and try to make it last as long as possible.”  -Bath and Body Works

“I have always been very happy with bath & body works purchases. The scents are very good and they have great deals.”-Bizrate.

Bath & Body Works: Business Credibility & Trustworthiness

Bath and Body Works has received an A+ rating by the Better Business Bureau.  This company is not accredited by the Better Business Bureau because they are under no obligation to do so.   There has been no complaints filed against Bath and Body Works within the last three years.  In addition, no complaints have been reported within the last 12 months. 

Bath & Body Works: Website Popularity & Google Ranking
  • has a Google Page Rank of 5 out of 10.
  • has an Alexa traffic rank of 7,105 globally and a traffic rank of 1.770 in the United States.
  • The highest percentages of visitors are from the United States and Venezuela.
  • Based on research, Bath & Body Works is frequently visited by women who 25 -34 years of age, have children, and have received some college education.
Bath & Body Works: Social Media Presence

Bath and Body Works customers can stay up to date on the latest on products, new arrivals, and special offers on Facebook and Twitter.

  • Bath and Body Works on Facebook:  4,592,153 Likes
  • Bath and Body Works on Twitter  @LUVBBW:  2,646 Followers

Bath and Body Works can also be found on Pinterest.

  • 10 Boards, 421 Pins, and 10 Likes

If you are not a social media user but wish to keep up with the latest updates from, you can sign for mobile and email alerts.

Bath & Body Works: Website Security & Safety

Bath and Body Works uses a variety of security measures to protect their customers while using the site.  Security measures include firewalls, limited access centers, and secure-socket layer (SSL) certification authentication technology.  SSL encryption provides security of personal information transmitted over the internet.  Bath and Body Works only accepts orders from web browsers which permit communication through SSL encryption. 

Bath & Body Works: Pricing & Packages

Customers can shop for gifts according to price range. 

  • $10 and under
  • $15 and under
  • $20 and under
  • $30 and under

If you are looking to save money, be sure to stop by their Sale and Online Exclusive sections of  BBW’s Online Exclusive section are offering these great deals.

  • 50% Off Select Items
  • 7 For $20 Online Exclusive Soap
  • $6 Online Exclusive Body Care
Bath & Body Works: Shipping Rates & Policies
  • Shipping and handling will be charged at the time of shipment.
  • Standard ground delivery in the lower 48 States normally takes 3-6 business days.
  • All orders are shipped only on business days.  Business days are Mondays through Fridays excluding Federal holidays in the United States. 
  • Shipping and handling estimated charges and time frames are outlined under “Shipping and Handling” link. 
Bath & Body Works: Payment Methods Accepted accepts all major credit cards including Visa, Master Card, Discover, and American Express.   Bath and Body Works also accept gift cards and online gift certificates including White Barn Candle Gift Cards with PINS. 

Bath & Body Works: Returns, Refunds & Exchange Policy

If you are not completely happy with your purchase, you can return it to Bath and Body Works by mail,  All you need to do is fill out the return form and safely pack items for shipment.  If you are a Canadian customer and need to return or exchange a product, visit the “Canadian Return Policy” link.

Customers have the option of returning their purchases to their local Bath and Body Works store.  When returning items at the store, you should bring the invoice or receipt showing proof of purchase and the credit card which was used to make your purchase.   BBW will offer a refund or store credit if you choose not to make an exchange. 

Bath & Body Works: Product images & screenshots
Bath & Body Works Coupons
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